Published: Wed, April 19, 2017
Finance | By Laverne Griffith

United: Airline won't use police to remove passengers

United: Airline won't use police to remove passengers

The footage, recorded by passenger Joya Griffin Cummings, who was sat directly behind Dao on the plane, shows Dao remonstrating with the police officers there to remove him from the plane before he was eventually dragged from his seat in an aggressive fashion. Most passengers who agree to be bumped receive vouchers rather than cash, which limits the cost to the airline.

Dubai-based Emirates released an ad after video went viral of a United passenger being forcefully removed that toyed with the Chicago-based carrier's longtime slogan.

Additionally, United has not answered our question about why-if these seats were so urgently needed for crewmembers-did it resort to randomly selecting a passenger to remove when there were no more volunteers willing to accept $800 in exchange for giving up their seat.

"That is not who our family at United is", he said.

The forceful removal of a passenger has seen the airline slammed from all directions. A member of the department's press team issued an unofficial statement on Sunday night that summarized what happened in a way that was inconsistent with the video of the incident.

"They take the bait. and you dig yourself in a deeper hole", Bueermann said, comparing the United situation to that of a SC police officer seen on cellphone video in 2015 flipping a high school student backward in her desk-chair then dragging her across the classroom after she refused to leave. The attorneys also want United's protocol for removing passengers from commercial aircraft.

David Dao was filmed being dragged off the overbooked flight at Chicago O'Hare airport, bloodied and screaming, in a video watched millions of times online.

Alderman Mike Zalewski said he did not know who will represent the airline before the Aviation Committee, but Munoz has been notified of the hearing scheduled for Thursday.

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Chicago Aviation Commissioner Ginger Evans will also speak.

That's when three Aviation Department police officers boarded the plane.

After the incident, Dao remains hospitalized at a Chicago area medical facility, according to his lawyers.

The others did as they were told, but Dao refused and was yanked out of his seat and dragged off the plane by airport security. When nobody volunteered, the airline selected passengers at random.

Airport officials have said little about Sunday's events and nothing about Dao's behavior before he was pulled from the jet that was bound for Louisville, Kentucky.

Officers could have asked themselves whether the airline had an option to reconsider its actions, said Chuck Wexler, executive director of the Police Executive Research Forum, a group that has called for greater restraint from police officers.

It's an often-overlooked policy to which you agree when you book your tickets.

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